City Hall

Water is back on at Shreveport's Sanctuary Apartments after the owner agrees to a payment plan

The City of Shreveport restored water service to Sanctuary Apartments after the property owner paid $68,000 and agreed to pay off the rest of the past-due water and sewer bill within six months, the city said Oct. 21.

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Quick take

  • Water service to Sanctuary Apartments has been restored, the City of Shreveport said Wednesday, Oct. 21.
  • The city shut off the water last Thursday over an unpaid utility balance, KTBS reported.
  • The owner paid $68,000 on Tuesday, Oct. 20, and agreed to pay the remaining past-due balance in full within six months while keeping up with monthly bills.
  • If the owner doesn't pay, the city can go to Caddo District Court under the agreement.

Residents of Sanctuary Apartments in Shreveport have running water again. The City of Shreveport has restored service after reaching a payment agreement with the complex's owner, according to a city statement reported Wednesday, Oct. 21, by KTBS and KSLA.

The city cut off water to the complex last Thursday because of an unpaid utility balance, KTBS reported. KSLA reported that the shutoff left dozens of families without running water.

What the owner agreed to

The owner paid the city $68,000 on Tuesday, Oct. 20, after a phone call that morning with the city attorney and Brandon R. Snead, the city's interim director of Water and Sewerage. Under the agreement, the city says the owner:

"This agreement represents an important step toward recovering money owed to the city and making sure property owners are held accountable for their financial obligations," Mayor Tom Arceneaux said in the statement. Snead said the goal "has always been to resolve this matter responsibly, restore water service to the residents, and ensure the city receives the money it is owed."